out4 · help center

How can we help?

Guides for the five people who use out4 — promoters, venues, artists, fans, and restaurants. Pick your seat.

Soon

promoters

For Promoters

Everything from creating your first event to closing the door on show night. out4 doesn't take a platform fee — promoters keep 100% of ticket revenue minus Stripe's processing fee.

Creating an event

The wizard, step by step — from basics through publish.

Stripe Connect setup

How payouts work and why we use Stripe.

Payouts + fees

What you keep, what Stripe takes, and when it lands.

Promoting your event

Share cards, embeds, and the marketing surfaces.

Scanning tickets

Door-night playbook for the iOS + Android scanner.

Refunds + cancellations

Policy, the cancel flow, and the 10-minute undo.

venues

For Venues

Your venue page is the public-facing front door for bookings and listings. Claim it, customize it, and use the booking sheet to make show offers easy to evaluate.

Claiming your venue

Verification flow + what changes once you own the page.

Booking workflow

The Book button, the auto-generated booking sheet, and what to fill in.

Customizing your venue page

Vibe Studio, vibes, photos.

artists

For Artists

Your artist page on out4 doubles as a live EPK — promoters and bookers find you here. Auto-generated from your Spotify + your manual edits.

Claiming your artist page

Spotify-linked search vs. manual claim. The Verified flag.

Your EPK

The auto-generated press page + 9 PDF layouts.

Adding a booking link

The Book button URL, https + mailto validation.

fans

For Fans

Find shows, meet people who like the music you like, and look back on your year. Privacy is opt-in by default — your profile only goes public when you say so.

Finding events

Search, filters, the discover map, saved events.

Meetups

Plan a pre-show hang. Invite-only by default.

Replay

Your year on out4 — auto-generated every December.

Privacy + blocking

Private profile, blocked users, DM controls, location.

restaurants

For Restaurants

Restaurants get the same shape as venues, with a few food-specific surfaces (menu PDF, happy-hour share cards) layered on top.

Claiming your restaurant

Same flow as venues, with restaurant-specific notes.

Menus

Auto-generated menu PDF + 9 cadence layouts.

Happy hour + specials

Restaurant share-card variants and weekly schedule.

Can't find your question?

Email support@out4.events — most replies happen the same day. For mid-event emergencies, DM @out4.events on Instagram.

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