out4 · help center · promoters
Payouts and fees.
out4 takes $0 from your ticket revenue. The only cost is Stripe's processing fee (2.9% + $0.30 per transaction), and you choose whether the buyer or the promoter absorbs that fee in the event wizard.
Updated May 16, 2026
The model
One number to remember: zero.
out4 doesn't take a per-ticket cut. Not a percentage, not a flat fee. The platform is paid by optional Pro subscriptions for promoters who want extra features — not by skimming ticket revenue.
How a ticket sale moves
Stripe's processing fee on a card transaction is currently 2.9% + $0.30 for US-domestic cards. International and ACH have slightly different rates — Stripe's pricing page has the canonical table.
Note
Fee payer
The toggle in the wizard.
During the Tickets step of event creation, each ticket type has a 'Who pays the processing fee?' toggle with two options.
Customer pays (default)
The buyer sees the ticket price + the processing fee added on top. e.g. $25.00 ticket + $1.03 fee = $26.03 total. You receive the full $25 for that ticket. This is the industry-standard expectation — every other ticketing site (Eventbrite, Ticketmaster, etc.) defaults to this.
Promoter absorbs
The buyer sees a flat $25. Stripe deducts the ~$1.03 fee before depositing in your Connect balance, so you net about $23.97. Some promoters prefer this for a cleaner price tag — a "$10 cover" reads better than "$10 + $0.59" on a flier.
Tip
Examples
Three honest worked examples.
To make sure nothing is ambiguous, here are three real-world scenarios with the actual math.
| Scenario | Buyer pays | Stripe takes | You receive |
|---|---|---|---|
| $10 cover, customer pays fee | $10.61 | $0.61 | $10.00 |
| $10 cover, promoter absorbs | $10.00 | $0.59 | $9.41 |
| $50 reserved, customer pays fee | $51.85 | $1.85 | $50.00 |
| Free RSVP | $0.00 | $0.00 | $0.00 |
Note
Payouts
When the money actually lands.
We hold ticket revenue until 48 hours after the event ends, then Stripe transfers it to your bank on its standard schedule.
Per-event hold: funds for a given event are held for 48 hours after the event ends, then released to Stripe for transfer to your bank. The hold is a short dispute / cancellation buffer — if a show gets called off the night before, we still have time to refund cleanly without clawing back money that already left your account.
From there, Stripe's standard payout cadence applies (typically 2 business days on US Connect accounts, configurable to Daily / Weekly / Monthly / Manual from your Stripe dashboard: Settings → Payouts).
Note
Taxes
1099s + tax reporting.
Stripe handles the tax forms — both for your business income and (where applicable) for your sales tax obligations.
Stripe issues a 1099-K form at year-end if your gross ticket revenue through Connect crosses the IRS threshold. The form is generated by Stripe and available in your Stripe dashboard's Settings → Tax forms section. out4 doesn't issue any tax forms — we never touched the money.
For sales tax on ticketing (which varies wildly by city and venue type), check with a local accountant. out4 doesn't currently collect sales tax automatically — if you need to collect it, build it into your ticket price.
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Need more help?
Email support@out4.events for anything that isn't urgent. We're a small team — most replies happen the same day.
Mid-event and need a human right now? DM @out4.events on Instagram — Chris is the on-call.