Terms of Service

1. Acceptance of Terms

By creating an account, purchasing tickets, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use the Service. You must be at least 18 years old or the age of majority in your jurisdiction to create an account.

2. Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your password and account credentials.
• Notify us immediately of any unauthorized access to your account.
• Accept responsibility for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

3. Ticket Purchases

When you purchase a ticket through out4:

• You are entering into a transaction with the event organizer. out4 acts as a platform facilitating the sale.
• All payments are processed securely by Stripe. out4 does not store your full payment card details.
• out4 charges no platform fee. The only transaction cost is Stripe's standard processing fee (2.9% + $0.30 per transaction).
• Tickets are non-transferable unless the event organizer explicitly permits transfers.
• You will receive a confirmation email and QR code ticket upon successful purchase.

4. Refunds and Cancellations

Refund policies are set by individual event organizers. Please review the refund policy listed on the event page before purchasing. In general:

• If an event is cancelled by the organizer, you will receive a full refund to your original payment method.
• Refund requests for other reasons must be directed through the out4 platform and are subject to the organizer's stated policy.
• Refunds are processed within 5-10 business days.

For full details, see our Refund Policy.

5. Event Creation

If you create and publish events on out4, you agree to:

• Provide accurate event details including date, time, location, and pricing.
• Honor all tickets sold through the platform.
• Set a clear refund policy for your event.
• Comply with all applicable local, state, and federal laws regarding your event.
• Not use the platform to promote events involving illegal activities.

Event organizers may choose to absorb the Stripe processing fee or pass it to ticket buyers. This choice must be clearly indicated on the event page.

6. Prohibited Content and Conduct

You may not use the Service to:

• Post fraudulent, misleading, or deceptive event listings.
• Sell counterfeit or unauthorized tickets.
• Harass, threaten, or abuse other users.
• Upload content that is illegal, obscene, or infringes on intellectual property rights.
• Attempt to manipulate or circumvent the platform's security or fee structure.
• Use automated bots or scrapers without our written permission.

We reserve the right to remove content and suspend accounts that violate these rules without prior notice.

7. Intellectual Property

All content, branding, and technology on the out4 platform are owned by out4 or its licensors. You retain ownership of content you upload (event descriptions, images, etc.), but grant out4 a non-exclusive, worldwide, royalty-free license to display and distribute that content in connection with the Service.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• out4 is provided "as is" and "as available" without warranties of any kind, express or implied.
• out4 is not liable for the actions, content, or policies of event organizers.
• out4 is not responsible for event cancellations, changes, or the quality of events.
• In no event shall out4's total liability exceed the amount you paid to out4 in the 12 months preceding the claim.

9. Dispute Resolution

Any disputes arising from your use of the Service shall first be attempted to be resolved through informal negotiation by contacting us at support@out4.events. If a resolution cannot be reached within 30 days, either party may pursue binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

12. DMCA & Copyright

If you believe content on out4 infringes your copyright, please contact us at dmca@out4.events with:

• A description of the copyrighted work.
• The URL of the infringing content.
• Your contact information.
• A statement of good faith belief that the use is not authorized by the copyright owner, its agent, or the law.

We will remove infringing content promptly upon valid notice.